At Duct Shine, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or team. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following information:
- Name, address, phone number, and email address
- Service preferences and booking details
- Payment information (processed securely by third-party providers)
- Feedback, testimonials, or reviews you provide
- Technical data such as IP address, browser type, and usage patterns when you visit our website
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our cleaning services
- Respond to inquiries and process bookings
- Send service-related communications and updates
- Request feedback and reviews
- Comply with legal obligations
3. Data Sharing and Third Parties
We do not sell or share your personal data with third parties, except in the following circumstances:
- With service providers who help us operate our business (e.g., payment processors)
- As required by law or to protect our legal rights
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.
5. Cookies and Tracking
Our website may use cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent for data processing
- Lodge a complaint with a data protection authority
7. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with the latest revision date.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Email: contactductshine@gmail.com
Phone: +44 73595 21427